Shipping policy
Thank you for shopping at MoryLighting. We aim to provide a smooth and reliable shipping experience for all customers.
Processing Time
Orders are typically processed within 3–7 business days after payment is confirmed.
Please note that processing times may be slightly longer during holidays or busy sales periods.
Shipping Time
Estimated delivery time for most orders within the United States is:
- 7–20 business days
Delivery times may vary depending on the shipping carrier, product size, and destination.
Shipping Cost
We offer free standard shipping on most orders within the contiguous United States.
Additional shipping fees may apply for remote areas such as Alaska, Hawaii, or other special delivery locations.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take a few business days to appear after shipment.
Multiple Packages
Some large lighting fixtures or multi-item orders may be shipped separately to ensure safe delivery.
If this happens, you may receive multiple tracking numbers.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing an order.
MoryLighting is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us at info@morylighting.com within 5 business days of delivery.
We will do our best to assist you and work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about shipping, feel free to contact us:
MoryLighting
Email: info@morylighting.com
Address: 100 Spectrum Center Dr Ste 900, Irvine, CA 92618, USA